Frequently Asked Questions
I have a disability can I still participate in The London Triathlon?
This is an all-inclusive event and Limelight Sports Club will do their utmost to accommodate participants with disabilities. Please contact their Customer Service Team, [email protected]
with a description of your disability. It will be assessed and they will establish if it is possible to compete and what is required to make this feasible.
When will I find out my start time for The London Triathlon?
Start times and wave allocations will be sent out to you via email and and posted on the website around 2 weeks prior to the event.
When should I receive my race pack for The London Triathlon?
Your race pack will be ready and waiting for you to collect at the event, please check your email leading up to the event for your start time.
What is contained in my race pack for The London Triathlon?
Your race pack will contain your race information guide, race number, bike and helmet stickers, transition wristband, and your welcome letter with your wave start time. If any of the items listed above are missing please come to the Help Desk on the day of the event and our friendly customer service team can issue new items. You will receive your swim cap at Swim Assembly on the day of your race.
Do I need a wetsuit for The London Triathlon?
A wetsuit is compulsory and it is your responsibility to ensure you have one on race day. The wetsuit will not only keep you warm, but will also help you swim faster as it provides you with extra buoyancy. Wetsuits must be worn up to 25°C. Should the water temperature exceed 25°C wetsuits are not permitted and changes to the event may be made at the organisers discretion. Surf and shortie wetsuits are allowed, but these are totally different to a triathlon specific wetsuit, which is designed for swimming and fits like a second skin.
Can I listen to a personal music player whilst racing in The London Triathlon?
No, you will be unable to hear other competitors or the marshals when you are wearing one and consequently pose a threat to others.
How can I find out my finish time from The London Triathlon?
For instant results you can click on the website and click on the ‘track my runner’. This will enable you to see all of your live results and compare them to other competitors.
All results will be posted on the website at the end of each day of the event.
How do I buy a photograph of myself crossing the finishing line from The London Triathlon?
Marathon Photos are our official photographer for the event. Please go directly to their website to retrieve your photos and further information (https://www.marathon-photos.com/)
Who do I contact for lost property at The London Triathlon?
Please contact the event organisers via email, [email protected]
, with a full description of the missing item and they will do their best to reunite you with the item.
Is water available during The London Triathlon?
Water will be handed out on the run course and at the finish line. There will be no water stations on the bike course – it is your responsibility to ensure that you have enough fluid to keep yourself hydrated on the bike leg.