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Let’s Do This Refund Policy

Terms not defined here are defined in our Terms of Use.

Refund Policy
1. If your Order or any part of it is not accepted by the Event Organizer or Ticket Seller (as applicable) we will refund to you the relevant amount of the Price, or, if we have only taken an irrevocable pre-authorisation from your Payment Method, we will cancel the relevant part of the pre-authorisation and only take payment in respect of any elements of your Order which have been accepted.
2. In instances where orders, or parts of them, have been accepted by the Event Organizer or Ticket Seller (as applicable) we reflect the refund policy of the Event Organizer or Ticket Seller. Where they offer refunds, so do we; where they do not offer refunds, nor do we.