AI Experience Agent

Customer
Service
Solved

Instant answers across web and email. Confirmations resent, entries updated, questions resolved. The only agent built for Endurance events that supports your participants around the clock.

84%resolution rate

Works with any registration platform

84%
Resolution
rate
5+ HRS
Saved per team, per week
4.77
CSAT score, out of 5
84%resolution rate
Add your content

Add your content

Point the agent at your event pages, FAQs, and policy docs. It reads and learns everything automatically.

Train and test

Train and test

Ask it your hardest questions. Refine the tone, set your guardrails, and make sure it sounds like you.

Go live across your channels

Go live across your channels

The agent goes live on your event pages and starts handling questions immediately. Most organisers are fully live within a week.

Add your content

Trained to sound like you

Responses, tone, and branding are configurable to feel like a natural extension of your brand, for a seamless experience.

Train and test

Speaks every runner’s native language

Responds in the language of your participants. Local or international, every question gets a clear answer.

FROM CONVERSATIONS TO
ACTIONABLE INSIGHTs

Conversations

Every conversation in one place. Chat and email threads, side by side, so you can review responses and monitor performance.

Analytics

Keep your agent's knowledge sharp. See what's covered and what's missing. Fill gaps before your participants find them.

Insights

Know exactly what to fix next. Ranked actions and root-cause analysis so you spend time where it counts.

Add your content

Available wherever your participants are

Deployed on your website and across email, meeting participants in the channels they already use.

Train and test

Built-in escalation controls

Clear rules for when the most sensitive conversations escalate to your team, so they’re handled with care.

Plans

Start free. Upgrade when you're ready.

Every plan includes unlimited events and unlimited resolutions. Pro adds more channels, more agents and hands-on support from our team.

Free
For your first agent

Pro

For teams at scale
Key features
Agents
1
Unlimited
Events
Unlimited
Unlimited
Resolutions
Unlimited
Unlimited
Custom widget branding
Tone of voice
Standard
Custom
Support
Email support
Dedicated supportwith regular check-in calls
Early access to new features
-
Nova integration
-
Channels
Website widget with email escalation
Direct to email
-
iMessage
-
Coming soon
WhatsApp
-
Coming soon
Agent actions
Confirmation email re-sends
-
Transfers
-
Registration edits
-
Plus many more to come
Get started free
Book a demo

See it on your event

Tell us about your event and we'll build a demo you can test with your own content.

Start free
The endurance industry's best-performing cs agent
Now free for all organizers – Get started