Frequently Asked Questions
Will there be toilets at the Belnheim Palace Triathlon?
Yes, there will be toilet facilities in the car park, at the event village, near the swim start area.
What happens if I lose my chip timing device on the route?
You will be charged £20 if you lose your chip while it is in your possession.
Can I fundraise for a charity?
If you would like to take part and fundraise for a charity please email [email protected]
and use the subject line '2021 CHARITY PLACES'. Please include the details of the charity you wish to fundraise for.
I am an elite triathlete, can I enter this event?
There is an elite field reserved for the best triathletes in the world, To find out more about how to enter as an elite, please contact British Triathlon.
What is the difference between the general and premium sprint?
The premium sprint allows you to compete in the first wave of the day.
I have a disability can I still participate?
We are an all-inclusive event and do our utmost to accommodate participants with disabilities. Please contact our Customer Service Team, with a description of your disability. We will assess this and establish if it is possible to compete and what we require to make this feasible.
When should I receive my race pack?
Your race pack will be delivered to you in plenty of time before event weekend. Team relay captains will receive the race pack for their whole team. If you do not receive it please contact [email protected]
This pack will contain essential items for your race including a security wristband, bib number and safety pins, helmet, bike sticker, timing chip, and vehicle access pass.
Do I need a wetsuit?
Wetsuits are compulsory for this triathlon for the safety of our participants. Your wetsuit will keep you warm and improve your swimming speed; a wetsuit provides you with extra buoyancy and the higher you are the faster you swim. Your wetsuit must be a neoprene and we recommend a full body wetsuit, it can be a ‘shorty’.
Can I listen to headphones during the event?
No, personal music devices are not allowed as you will not be able to hear marshals or others around you.
Is water available during the races?
Water will be handed out on the run course and at the finish line.
There will be no water stations on the bike course – it is your responsibility to ensure that you have enough fluid to keep yourself hydrated on the bike leg.
Does my bike helmet meet safety standards?
Your helmet will pass the safety inspection as long as it has no cracks in it, has no damage to it and bears a CE & EU safety mark inside it. The strap must also be in good working order.